Shipping Policy

Commissions and Collections $300 and under qualify for FREE shipping! 

If the free shipping threshold has been exceeded for the commission being made, once completed, you will be invoiced for the shipping cost. A payment will be required within 5 calendar days in order to ship the item to you. You will be emailed a receipt for the payment and receive your tracking number. 

PLEASE NOTE: Failure to complete the sent invoice within the allotted time frame will result in the order being forfeited and cancelled.

If you are completing the purchase of an item from a released collection, shipping options will be made available to you at check out. 

Shipping & Handling

Please allow 2-5 business days for your items to be packed and shipped safely to you. Some commissions may may take longer if additional packing supplies are needed to ensure secure protection of your item.

All commissions are shipped via UPS from Texas to their destination. In some rare cases, packages may be sent via another company at the discretion of Vanzzini Art Studio. Purchased items from released collections have various shipping companies to choose from at check out.

You will ALWAYS receive a tracking number, regardless of the carrier used. 

Protection for shipped items

Vanzzini Art Studio cannot be held responsible for loss, theft or damages once an item has left our possession and is with the nominated mail carrier. 

By purchasing shipping insurance with Route, you can quickly resolve any shipping issues with ease in under 5-10 minutes and claims are processed within 24 hours. Read more information about Route here. 

Alaska, Hawaii, Puerto Rico, and International orders

International orders are provided the best rate possible. Please note, all international packages are subject to duties and taxes. These are established by your local customs authorities. Vanzzini Art Studio is not responsible for these costs. Please visit your local customs authorities website for more information. 

COVID - 19

Every commission is handled with care and protection by providing a final sanitation cleaning, wearing gloves each packaging and with a mask on. Vanzzini Art Studio holds the safety and health of their clients with the upmost respect.